Skip Ribbon Commands Skip to main content

Contact Us

This page contains contact information for the DoD PKE team as well as other DoD-wide PKI support organizations, ECA PKI support organizations, and individual CC/S/A PKI help desks and RA offices from which DoD users may seek technical support and certificate issuance assistance.

The PKI and PKE web site is dynamic, and will be updated and expanded to reflect new topics and areas of interest. You are invited to participate in the shaping of the site by contacting us at dodpke@mail.mil to share your thoughts and experiences.

 

 DoD-Wide Help Desks

 
Name
Organization
Contact Information
CAC Support
DMDC
DoD PKE Help Desk
DISA
DoD PKI Help Desk
DISA
Email disa.tinker.esd.mbx.okc-service-desk@mail.mil
Phone (844) 347-2457
DSN 850-0032​
JITC PKI Team
(Test PKI materials and support)
Joint Interoperability Test Command
URL http://jitc.fhu.disa.mil/pki/
Email disa.jitc.pki@mail.mil
Phone (520) 533-4444
DSN 821-4444​
 

 ECA Support

 
Name
Contact Information
IdenTrust, Inc.
​Operational Research Consultants, Inc. (ORC)
URL http://www.eca.orc.com/
Email ecahelp@orc.com
Phone (800) 816-5548
​The ECA Program Office
​Verisign, Inc.
 

 Combatant Command/Service/Agency Helpdesks

 
Name
Organization
Contact Information
Air Force PKI SPO CAC/PKI Helpdesk
​Air Force
Army CAC/PKI Helpdesk NETCOM OM-IA CAC/PKI Helpdesk
Army
Email Army.cacpki.helpdesk@mail.mil
Phone (866) 738-3222
DSN (312) 865-2000
DLA PKI Help Desk
​DLA
Email dlapki@dla.mil
Phone (804) 279-5828
DSN 695-5828
Navy CAC/PKI Helpdesk
​NMCI
URL https://infosec.navy.mil/PKI/
Phone (866) 843-6624
SPAWAR Integrated Support Center Helpdesk
SPAWAR
URL https://infosec.navy.mil/PKI/
Email INFOSEC_ITAC@navy.mil
Phone (800) 304-4636
DSN 588-4286
USMC RA Operations Helpdesk
Marine Corps
Email RAOperations@usmc.mil
Phone (703) 432-0394​
WHS IPM Help Desk
​WHS
URL https://customerresources.whs.mil/IPM/index.cfm/
Email whsipmsupport@mail.mil
Phone (571) 372-0282
The full list of WHS supported Agencies can be found here.
 

 Combatant Command/Service/Agency Registration Authority (RA) Operations Offices

 
Name
Organization
Contact Information
COCOMS Supported
Air Force
​Air Force PKI
Help Desk
URL https://afpki.lackland.af.mil/html/lracontacts.cfm
(Local Registration Authority Base Contacts)
Email afpki.ra@us.af.mil
​USCENTCOM
USSOCOM
USTRANSCOM
USNORTHCOM
USSTRATCOM
Army
Army CTNOSC
Army NETCOM
USEUCOM
USSOUTHCOM
USAFRICOM
DECA
​DECA RA Operations
​Not an Executive Agent
​DHA

​DHA

​Not an Executive Agent

DISA
​DISA RA Operations
​Not an Executive Agent
DLA
DLA RA Operations
​Not an Executive Agent
DTRA
​DTRA RA Operations
​Not an Executive Agent
Joint Staff
Joint Staff RA Support
Help Desk
​Not an Executive Agent
Marine Corps
​USMC PKI
RA Operations
​Not an Executive Agent
Navy
Navy PKI
Help Desk
USPACOM
NOAA
​NOAA RA Operations
​Not an Executive Agent
USCG
​USCG RA Operations
​Not an Executive Agent
WHS
WHS IPM Team

Email whsra@mail.mil
The full list of WHS supported Agencies can be found here.
​Not an Executive Agent

 

 

 

 

 

 

PKI-PKE